Yes, completely. No hidden fees, no purchase required. This program is our way of thanking you for being part of the FoodArt community and caring for your wellness rituals all this time.

If your soup flask is old, used often, or just doesn’t keep things warm anymore, bring it in. This program is for soup flasks that are no longer serving you well. We’ll take a look and guide you with care.

This program is limited to one trade-in per customer so everyone gets a chance to be cared for. You’re welcome to check in with us again in the future.

No receipt needed. We trust our community. If you’ve been using a FoodArt soup flask, we will take your word for it.

Yes, if possible. A quick rinse would be appreciated! But don’t worry about making it spotless, we understand it’s been loved and used.

You can visit any official FoodArt stores. We recommend WhatsApping or DMing us first, just to make sure stock is available at your preferred location.

Right now, this program is in-store only. We want to make the process smooth and personal!

Because to us, it’s never just about a flask. It’s about how you feel using it – the little moment of warmth in your day, the habit that grounds you, the ritual that brings you back to yourself.

We recycle it responsibly. Stainless steel can’t be processed by most curbside programs so we make sure it doesn’t end up in landfill. Every flask is sorted, separated, and recycled with care.

No worries. As long as it’s clear that the soup flask was used and is no longer fully functional, we’ll still accept it, even if parts are missing. Your effort to return it still matters.

Totally okay. Stains, scratches, and signs of wear are normal with love and time. Bring it in, we see it as proof of a well-lived ritual.

Preferably, we’d love to see you in person but if someone is helping you out, just make sure they know which soup flask to bring, and we’ll take care of the rest.

Absolutely. Whether you bought it or received it, it’s still yours and we’re still here for you.

Yes, it's limited to one month only. Based on the response, we would consider continuing it long-term, because we truly believe in creating rituals that last and giving your tools the care you deserve.

For now, we recommend reaching out before visiting, just in case the stocks are temporarily unavailable.

We will replace your old flask with currently new flask randomly based on availability. Either way, it will be a clean, fresh start for your ritual.

This program is exclusively for FoodArt soup flasks to ensure proper replacements and recycling.

Right now, this program is only available in Singapore and Malaysia. We're starting close to home so we can offer the best care and support.

We totally understand, sometimes we let go before we know something better is coming. However, this program is specifically for returning used FoodArt soup flasks, so you will need to bring your old one in to be eligible.

If you're unsure, just DM or WhatsApp us a photo of your soup flask and our team will guide you with care. We’re here to make this easy and supportive for you.

This program is created with care for those whose soup flasks are no longer functioning properly only. Whether it’s not keeping heat, has damage, or feels unsafe to use.