West Malaysia
Standard rateRM5
Free aboveRM150
Arrives in3 to 5 working days
Shipping & Delivery
Wholesome Wellness, Delivered
We deliver throughout Malaysia, including East Malaysia (Sabah, Sarawak and Labuan). Free delivery on orders of RM150 and above in West Malaysia, and RM200 and above in East Malaysia.
Free
On orders of RM150+
3 to 8 days
Working day delivery window
Malaysia
Nationwide delivery
Delivery rates
Where We Deliver, What It Costs
Shipping is based on your delivery region; your exact fee is confirmed at checkout.
East Malaysia
Standard rateRM8
Free aboveRM200
Arrives in6 to 8 working days
Shipping outside Malaysia can be arranged on request. Email hello@foodartstore.com. We do not deliver to P.O. Box addresses.
Where is my order?
Track your order
Once your order ships you will receive a tracking link by email. You can also see live status from your account page. Need help finding an order? WhatsApp us and we will reply within one working day.
Shipping FAQs
The long-tail answers
How long does it take for delivery?
We process and ship out your order within 3 business days once payment is completed. Use the tracking information sent to you by email to check the precise delivery day. Please keep in mind there can be delays during peak season such as public holidays, festive periods, or major sales.
Can I choose a specific time and date for delivery?
All deliveries are handled by our courier partners and customers are not able to choose a specific date and time. You can check your shipment status using the tracking information provided via email once your order is fulfilled.
How can I check the shipment status?
You will receive the tracking information via email once your order is fulfilled. Use the link in that email, or sign in to your account, to track your shipment.
I missed the delivery. What should I do now?
If there is no one at the address at the time of delivery, the courier will leave a Delivery Note or message for you to call back. You can arrange a second attempt with the courier company, or pick the parcel up at the nearest branch.
Do you provide self-collection service?
Yes, you can choose to self-collect at our Subang Jaya store.
Food Art Subang Jaya
No. 9, Jalan USJ 19/4, USJ 19, 47630 Subang Jaya, Selangor, Malaysia
Tel / WhatsApp: +65 9006 6885 (WhatsApp Only)
Email: hello@foodartstore.com
Monday to Friday, 9am to 6pm. Saturday, 9am to 2pm.
The item was damaged during shipment. Can you replace it?
We are not responsible for damages caused during shipment. However, we will help you process a refund claim with the courier in charge. Take a photo of the parcel before opening it and send it to us together with photos of the damaged item. Depending on the courier company, the refund may or may not be approved.
Do you deliver outside Malaysia?
We deliver throughout Malaysia, including East Malaysia (Sabah, Sarawak and Labuan). For other countries, email hello@foodartstore.com and we will arrange a quote.
How do I change my delivery address after ordering?
WhatsApp us or reply to your order confirmation email within 24 hours of placing the order. We can update the address before dispatch.
